There are many types of leadership from that of Winston Churchill to the very different leadership style of Nelson Mandela. Shakespeare’s Henry the fifth embodied several types himself. In this course we will suggest that anybody with the right drive, attitude and willingness to learn can become a leader. Learners will find themselves immersed in a highly practical and interactive environment over the 5-days discussing what makes an effective leader, fundamentals of motivation, and how to get the best out of their team. Participants will also learn about decision-making and problem-solving, two vital subjects for anyone in a position of authority. At the end of this course, learners will have both theoretical knowledge and practical (in class) experience in being able to build and shape a cohesive team and lead it.

Who should attend?

  • Senior Directors
  • Senior Managers
  • Departmental Directors and Departmental Managers
  • Project Managers
  • Operations managers
  • Anyone needing to lead and inspire others

Learning Objectives

  • To understand what behaviour and attitude is necessary in the would-be leader to inspire and motivate others.
  • To appreciate the different styles of leadership and perceive when each ones fits particular situations.
  • To develop clear decision making skills
  • To be able to develop and carry out Action plans
  • Create a real impact in the organisation


Innovation is the ingredient vitally necessary for successful, sustainable and profitable growth in a company. However to be innovative is not sufficient or guaranteed to lead to success. More than the bright idea is necessary and often the imitator rather than the innovator is the one who carries off the profits in the end. Learners will find themselves immersed in a highly practical and interactive environment over the 5-days discussing what makes an effective innovative company and team. Participants will also learn about decision-making, creativity and problem-solving, vital subjects for anyone concerned with bringing about innovative change in a company. At the end of this course, learners will have both theoretical knowledge and practical (in-class) experience in being able to thing and behave innovatively.

Who should attend?

  • Senior Directors
  • Senior Managers
  • Departmental Directors and Departmental Managers
  • Project Managers
  • Operations managers
  • Anyone needing to lead and inspire others

Learning Objectives

  • Understand Innovation as the basis of organisational and entrepreneurial intent
  • Identify the reasons for Successful (and not-so-successful) innovation projects
  • New Product Development (NPD) and the commercial aims of innovation
  • How to manage complex innovation projects
  • Understand that to be successful you need something new, the ability to protect it and the strength to deliver it effectively


Negotiation skills are needed by people in every walk of life; buying a house or renting one,buuying a souvenir on a package holiday, or agreeing the salary on a new job. Negotiation is everywhere yet few people have studied how to do it. Most business transactions involve a number of negotiators and influencers in the foreground and  the background to establish the parameters for the deal and ultimately to close it. negotiation exists just as much in non business situations yet is rarely formally acknowledged. There are essential skills required for success and this course introduces you to them. Learners will take part in a number of practical activities and exercises to help develop skills in areas such as creating win-win outcomes, closing the sale with confidence. This course provides the opportunity for learners to cultivate new skills which can be applied in their very next negotiation, meeting, or business presentation.

Who should attend?

  • Senior Managers
  • Departmental Directors and Departmental Managers
  • Those involved in negotiations, resolving conflicts and dealing with confrontation
  • Team Leaders and team members
  • Project Managers
  • Operations managers
  • Anyone interested in the art of negotiation

Learning Objectives

  • To develop and apply negotiation skills and techniques to a range of situations
  • To increase confidence and abilities to influence people positively
  • To learn practical and relevant skills to behave assertively
  • Understand and get insights into Emotional Intelligence


Management comes in two basic type, day to day managerial activity and project management. Many companies are composed is a succession of projects. All management consultancy and most service provision fall into this category. Indeed any activity that has a beginning, a middle and an end can be classed as a project. However only a small specialised part of a management course is concerned with project management despite its wide ranging nature, this short course attempts to give those involved or anticipating being involved in projects, the basic skills and techniques to turn out their project  up to specification, within budget and up to required quality standards.

Who should attend?

  • Project managers
  • Project team members
  • Staff wishing to learn project management tools and techniques
  • Project planners
  • Technical and engineering staff
  • Procurement and contract management personnel
  • Operational staff

Learning Objectives

  • Understand basic project management terminology, methodology and the project lifecycle
  • Understand the role of the project manager and the project team
  • How to develop a Work Breakdown Structure
  • How to develop a project schedules and cost estimates
  • Understand the fundamentals of Gantt charts and Critical Path Analysis
  • How to appreciate why projects fail or succeed
  • Outline basic tools and techniques of project stakeholder, risk, and change management

Course Content


  • Vision, roles and responsibilities of an inspirational leader
  • Other types of leadership and when they are needed
  • Qualities, skills and commitment required
  • Adapting leadership styles to different situations
  • Overcoming the challenges of leadership


  • Factors which motivate you and others
  • Achieving organisational goals with a motivated workforce
  • Increasing motivation to improve individual performance
  • Management skills required to motivate individuals and teams

Team Building

  • Characteristics of an effective team
  • Different roles in a balanced team
  • Roles and responsibilities of individuals in the team
  • Building a strong team which delivers results
  • Delegating, appraising, evaluating, coaching and mentoring skills for teambuilding
  • Emotional intelligence

Creative Problem Solving

  • Analysis of causes, symptoms and possible results of a problem
  • Thinking laterally to generate alternatives
  • Brainstorming
  • Selecting criteria against which to measure alternative approaches

Decision Making 

  • Judging possible solutions by the chosen criteria
  • Weighting the criteria by their perceive importance
  • Prioritising options against the objective criteria to make a decision
  • Planning to Implement decision choices
  • Generating and reacting to feedback

Course Content

Innovation projects and conditions for success

  • Success factors for innovators
  • Success factors for imitators
  • How to achieve the dominant design paradigm
  • Importance of intellectual property
  • Vital need to be able to deliver

The digital economy and innovation

  • Assessment of the likely range of digitized functions in 10 years
  • Importance of digital knowledge to the future innovator
  • Necessary levels of digital competence for future survival
  • Risks of digital ignorance
  • Opportunities for new digital opportunities

New product development

  • How to approach new product development
  • Incremental versus transformational change
  • Funding of new product development
  • Testing the prototype
  • Rolling it out; implications?

Local and global clustering of innovation

  • Evolutionary history of clustering
  • Cohesive clusters
  • New industrial districts eg Silicon Valley
  • Innovative milieus; social networks
  • Proximity clusters

Innovation of the self; leadership, creativity, and collaboration

  • Collaboration
  • Self leadership
  • Open innovation
  • Personal traits that embrace the new

Course Content

Negotiation Skills

  • Pre-negotiation preparation on all aspects of the negotiation
  • Styles, techniques and skills of a good negotiator
  • Tricks people may play on you
  • Close with a win-win result for all

Valuing relative contributions

  • Different ways of valuing assets
  • How to assess the other party’s relative power
  • Understanding your own
  • Establishing a BATNA
  • ‘must haves’ and ‘nice to haves’

Influencing Skills

  • Analysis of factors which influence people
  • How to influence people without power and authority over them
  • Chairing and participating in meetings which produce results
  • Finding common ground and reaching agreement


  • Characteristics and skills of assertiveness
  • Handling people with confidence
  • Giving feedback and receiving criticism constructively
  • Responding appropriately to aggressive, assertive and passive people

Emotional Intelligence and Body Language

  • Key principles, qualities and skills of Emotional Intelligence
  • Application of EI to develop self, teams, individuals and
  • How to respond to different situations
  • Sending the right messages through your non-verbal communication
  • Interpreting the signals and gestures of body language of others

Course Content

Overview of Project Management

  • Definition of a project
  • Defining the five key stages of any project
  • The key characteristics of all projects
  • Understanding the key terms and stages
  • Defining key project stakeholders 

Getting prepared

  • How the project manager is selected
  • The key attributes of a project manager
  • The responsibilities of the project manager
  • The dedicated project team
  • Identification and analysis of key stakeholders

Managing the project

  • Introduction to GANTT charts and building a viable schedule
  • How to keep within budget
  • Effective techniques of estimating work
  • Understand the Critical Path Methods and PERT
  • Methods and techniques to avoid project scope creep
  • Tracking progress and dealing with schedule variances

The Project Lifecycle

  • The importance of project planning and communication
  • Understand the elements of a project scope
  • Developing a Work Breakdown Structure
  • Establishing the project schedule and baseline
  • The typical constraint that affects projects

Dealing with Changes and Risk

  • Understand the importance of change management in projects
  • Developing a project risk matrix
  • The importance of effective project reporting
  • How a project ends

Contact us today to discuss your programme requirements, whether for you, your team or your organisation